Update Android TV apps through the Play Store

In this guide

Prepare a useful before-and-after note Run the Android TV app update Check the action that matters Escalate with the correct layer

For an app installed through Google Play on Android TV, use the television’s Play Store update controls. Google documents My Apps and an Updates available list. This updates the application; it is separate from a manufacturer’s system-software update.

Before starting, identify the player by its full name and publisher. Updating a similarly named app will not replace the app you actually use.

Prepare a useful before-and-after note

Write down the app version if it is available in the player or app information. Note the issue or feature you are checking and retain your account access details privately. You do not need to publish a username, portal token or activation identifier to describe an update.

If the app came from a separate download rather than Google Play, confirm its update route with the developer or distribution source. A Play Store search result is not automatically the same package or signing identity as a separately supplied build.

Run the Android TV app update

On Android TV, open Google Play Store.
Choose My Apps at the top.
Look under Updates available for the intended application.
Select that app to update it, or choose Update all if you intend to update the other listed apps too.
To manage automatic updates, open My Apps > Open settings > Auto-update apps and choose the displayed option.

Check the action that matters

Reopen the player and confirm the installed version where shown. Try the specific control or playback route that prompted the update. Keep the source and account unchanged for that check so the result is easier to interpret.

An update can alter menus or permissions. Read any new prompts and use the current developer documentation if a setting has moved. The absence of an update button may mean there is no update offered for that app/device at the moment; it does not show that a different download is a compatible replacement.

Escalate with the correct layer

If installation fails, report the TV model, system version, app name and store error to the relevant platform or app support. If the application opens but an account is rejected, confirm account status and input format with the service provider.

A successful app update cannot renew a service term or increase a connection allowance. Conversely, buying another subscription is not a remedy for a store installation error. Keeping app maintenance and service access separate prevents unnecessary changes and makes the support request specific.