Make the request specific
A golf request is clearer with the tournament, round and type of coverage. The main broadcast, featured groups and selected holes are different viewing choices.
A useful distinction
Decide whether you want a full programme or to follow a particular group. Coverage windows can change between rounds, so include the date rather than assuming the same channel and time all week. Test the source’s spoken language and programme information on the device you plan to use.
Keep these details together
- Tournament, date and round
- Main coverage, featured group or featured hole
- Broadcast window and commentary language
Try the device you will actually use
Install your chosen player before asking for a one-day trial. Use your normal connection and preferred screen, then check a named live source with sound and the programme guide open. Test a change on one device at a time so the result is clear.
Tell support what you opened, when you tested it and what happened. A missing guide entry, a sign-in problem and a source that opens without sound need different follow-up steps.